Audiences use words like “motivating,” “engaging” and “insightful” to describe Mark’s presentations customized to the unique needs of each client—which makes him an in-demand speaker on today’s critical business challenges. Mark’s list, as a customer experience, sales and leadership speaker, includes companies such as Chick-fil-A, Bass Pro Shops, ServiceMaster, World Waterpark Association, Tracker Marine and Dunkin’ Donuts.
“Mark goes further than most when it comes to understanding your business issue or audience. Working for a day as a frontline employee as he did at Dunkin’ Donuts, mystery shopping your business or interviewing key persons, it’s all part of his approach to understand your needs and prepare for a successful speaking or training presentation.”
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